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Cincinnati Job Posting: Customer Service Director Career

I get notes all the time from recruiters on high level director careers. I'm all about the network so always try to pass them along. Maybe this leadership job in customer service is right for you?

Job Posting: Local client searching for Customer Service Director for Cincinnati, OH.

Client is a $3 billion international manufacturer. High level director career position reports directly to President of North America division. Responsibilities include staffing, performance, and development of North America Customer Service division. Ideal candidate will possess a history of strategic development and implementation of company growth initiatives, audit and redesign of systems and processes for optimum efficiency, participation in product development initiatives, P&L accountability.

This is a strong customer service leadership position- you need to have proven experience as a leader within a large organization to be considered. Requires a history of establishing and implementing performance measurement systems for staff, as well as defined training, motivating and leadership experience.

This customer service director career is a front line position rather than corporate driven- you will negotiate with “internal customers”- VP of Operations and VPs of Sales, as well as negotiate with customers and vendors. Personality is key- you must be a leader with an outgoing and change-oriented personality, dynamic in presentation and communication skills.

Target salary for this customer service director career is +/- $80k with outstanding benefits package. Company offers full relocation benefits to Cincinnati to the person hired for the job. To be considered, please email your information first to Kelle Fecher and she will follow with a phone call to proceed (no phone calls until she receives your resume).

Good luck, and let me know how it goes!

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